Ask Denise: Exceptional Client Care
Q: Denise, how do you know if your client care is exceptional if you never hear back from clients? I feel like I deliver amazing service, but I think companies like Nordstrom have so elevated the bar...
View ArticleAsk Denise: Special Report vs. MLS email
Q: In one of your Zebra Reports about handling leads you said we should offer to create special reports for a potential client. I just don’t have the time to do this for every person that contacts me....
View ArticleDamsels in Distress
A funny thing happened on my way to teach my EVOLVE class a couple of weeks ago and I can’t wait to share this story of exceptional client care with you. My CEO Shauna Naf and I were on our way to...
View Article
More Pages to Explore .....
